Nicolas Babin disruptive week about Artificial Intelligence – February 28th 2022

I am regularly asked to summarize my many posts. I thought it would be a good idea to publish on this blog, every Monday, some of the most relevant articles that I have already shared with you on my social networks.
Today I will share some of the most relevant articles about Artificial Intelligence and in what form you can find it in today’s life. I will also comment on the articles.

On NPR.org: https://www.npr.org/2022/01/17/1073031858/artificial-intelligence-voice-cloning

Send in the clones: Using artificial intelligence to digitally replicate human voices. The science behind making machines talk just like humans is very complex, because our speech patterns are so nuanced. “The voice is not easy to grasp,” says Klaus Scherer, emeritus professor of the psychology of emotion at the University of Geneva. “To analyze the voice really requires quite a lot of knowledge about acoustics, vocal mechanisms and physiological aspects. So it is necessarily interdisciplinary, and quite demanding in terms of what you need to master in order to do anything of consequence.” So it’s not surprisingly taken well over 200 years for synthetic voices to get from the first speaking machine, invented by Wolfgang von Kempelen around 1800 – a boxlike contraption that used bellows, pipes and a rubber mouth and nose to simulate a few recognizably human utterances, like mama and papa – to a Samuel L. Jackson voice clone delivering the weather report on Alexa today.

On entreprisersproject.com: https://enterprisersproject.com/article/2022/1/artificial-intelligence-ai-7-trends-watch-2022

Artificial Intelligence (AI): 7 trends to watch for in 2022. 2022 will be the year artificial intelligence goes from experimental to essential. Consider these key indicators of a maturing technology. Of the many technologies with the potential to deliver significant value in the near future, Artificial Intelligence (AI) seems firmly planted atop the list for CIOs. Indeed, nearly all (95 percent) of the CIOs, CTOs, and technology leaders surveyed by IEEE agreed that AI will drive the majority of innovation across almost every industry sector in the next one to five years.

On datamation.com: https://www.datamation.com/careers/ai-job-trends/

5 Top Trends in Artificial Intelligence (AI) Jobs for 2022. Artificial Intelligence (AI) is impacting jobs across all strata of business and IT. AI is being incorporated into customer relationship management (CRM), enterprise resource planning (ERP), business intelligence (BI), analytics, cybersecurity, marketing, sales, management, and more. Have a read and you can discover five major trends in AI jobs the market is seeing.

On Businessreview.eu: https://business-review.eu/tech/global-business-leaders-voice-major-concerns-over-the-use-of-artificial-intelligence-226736

Global business leaders voice major concerns over the use of Artificial Intelligence. Global business leaders harbor major concerns over the decisions and omissions made by Artificial Intelligence (AI) systems – despite the fact that 60% of companies now use them. Dentons, the world’s largest law firm, has conducted a survey of global business leaders on their organizations’ use of AI, as well as on the risks and opportunities presented by AI technologies. The results of the survey reveal that businesses around the world recognize the many benefits of AI, such as saving time by automating processes, generating data-driven business information for decision making and reducing human error in processing, while also surfacing the some areas of concern that you will be able to read in the article. Quiet an interesting angle they have taken. I want to stress that I always share pros and cons of AI so that everyone can make their own opinion.

On lombardodier.com: https://www.lombardodier.com/contents/corporate-news/corporate/2022/january/tackling-cyber-fraud-using-both.html

Tackling cyber fraud using both human and artificial intelligence. Covid-19 has seen fraudulent activity worsen coupled with a global acceleration towards digital services. Our Managing Partner, Alexandre Zeller, who leads our Technology & Operations Unit, explains that the pandemic has strengthened our conviction that technology is key and in order to cope with clients’ ever-evolving needs, banks have become more interconnected, developed more diverse tools and created various means of communications.

On Customerthink.com: https://customerthink.com/why-artificial-intelligence-is-the-future-of-customer-service/

Why Artificial Intelligence is the Future of Customer Service. As technology advances, so does everything else. No business is immune to this, and that includes the customer service industry. Customer service roles are under much pressure these days to find new ways of dealing with complaints efficiently while still providing high-quality support. It’s also important for companies to monitor the stories being said about it across different platforms. These stories take the form of reviews, social media posts, forum discussions, and more. And if it isn’t challenging enough, you also need to provide adequate support no matter what device or app your customers might be using. You can’t afford to neglect your Facebook business page’s chat messenger, your email, or the contact forms on your site. Managing your customer support in the modern age is a job of its own. And if you want to scale it, then you need to seriously consider adding AI to the mix. 

On BBNTimes.com: https://www.bbntimes.com/technology/how-to-regulate-artificial-intelligence-the-right-way-state-of-ai-and-ethical-issues

How to regulate Artificial Intelligence the right way: State of AI and ethical issues. The current artificial intelligence (AI) systems are regulated by other existing regulations such as data protection, consumer protection and market competition laws. It is critical for governments, leaders, and decision makers to develop a firm understanding of the fundamental differences between artificial intelligence, machine learning, and deep learning.